Frequently Asked Questions

How long does order processing take?

Orders are usually processed within 48 hours after successful payment confirmation.

How long will delivery take?

Delivery typically takes 5–12 business days depending on your location and courier service availability.

Do you offer Cash on Delivery (COD)?

No, we currently accept prepaid orders only.

Do stitched outfits come with standard sizing?

Yes, stitched outfits are available in standard sizes mentioned on the product page.

What is included in unstitched suits?

Unstitched suits usually include fabric for top, bottom, and dupatta unless stated otherwise.

Do you accept returns?

We currently do not accept returns.

Can I exchange a product?

Exchanges are only available for faulty, damaged, or incorrect items received.

How can I contact HEER?

You can reach us through WhatsApp, Instagram, or email for any assistance.

Couldn't find your Answer?

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